Most growing businesses reach a point where technology starts to matter more than it used to. At the beginning, this might not feel like a problem. You have a website, email, accounts software, a few spreadsheets, maybe a CRM, perhaps an ecommerce platform, and a handful of other tools that help the business run. Individually,
When a business process is not working properly, it is tempting to assume the answer is more development. A new feature. A new plugin. A new integration. A new dashboard. A new website. A new piece of software to “just make it work”. I understand why this happens. I have spent a large part of
Most growing businesses do not set out to build messy systems. It usually happens gradually. A spreadsheet is created to solve one problem. A new piece of software is added to deal with another. The website gets upgraded. A CRM is introduced. Stock is managed somewhere else. Accounts sit in a separate package. Courier labels
